How billing becomes our job.
You onboard our specialist the way you would a new hire. From then on they run billing inside your systems, with software doing the repetitive steps and every unusual call coming back to you.
From your team to ours.
Share the role
Meet the specialist
Walk through billing
Review the first cycle
Who makes the unusual calls?
You do. Our specialist brings the context and a recommendation.
The handoff.
Send the job description
Forward your billing job post, or a short list of what the role covers. We reply with what we'd take over and what we'd need from you.
Onboard them like a new hire
Give them a company email and logins to your billing system and customer portals. Walk them through how you bill, the way you would with anyone new.
A first cycle you approve
For the first billing cycle they prepare everything and you sign off before it goes out, so you see exactly how they work.
They own it
From there they run billing end to end and keep you up to date on what went out, what's late, and what needs you.
What our specialist takes over.
Invoices
Built and sent from your billing system, on your schedule.
Customer portals
Submitted through Coupa, Ariba and your customers' own portals, with rejections fixed.
Follow-ups
Past-due invoices chased by email and phone, in your company's voice.
Calls and meetings
On your billing calls with customers and your internal check-ins.
Payment matching
Payments matched to invoices, with short-pays and disputes flagged.
Records
Every invoice, document and note kept where your team can find it.
Who does what.
Our specialist is a person on our team. They use AI agents for the repetitive steps: pulling documents, filling portal fields, drafting follow-ups. They check that work and answer for it.
Anything unusual comes to you with their recommendation: an invoice over its PO, a disputed charge, a customer asking for different terms. Nothing like that goes out without your OK.
Terms that don't lock you in.
Month to month
No long contract. Keep it as long as it's working.
Covered when they're out
Zaffre keeps a second specialist on your account, so billing doesn't stop for sick days or vacation.
Your systems, your records
The work lives in your systems. If you stop, everything stays with you.
Access you control
They use only the logins you give them, and you can remove them at any time.
Before the handoff.
Is this software my team has to learn?
No. Our specialist works in the systems you already use. There is nothing new for your team to log in to.
Is the specialist a real person?
Yes. A person on our team owns your billing, joins your calls and answers for the work. AI agents handle repetitive steps under their direction.
What happens when the person doing my billing is sick or on vacation?
A second Zaffre specialist who already knows your account steps in, so billing doesn't stop.
How long is the contract?
Month to month.
Do you replace my bookkeeper?
No. We handle billing and receivables. Your bookkeeper or accountant keeps doing the books.
What does it cost?
About half of what a full-time billing hire costs. We quote once we've seen what the role covers.