Customer portal invoicing. Handled.
When your customers make you bill through Coupa, SAP Ariba or their own supplier portal, our specialist handles every submission, matches it to the PO and fixes rejections before they cost you a payment cycle.
The work, end to end.
Invoice & documents
PO check
Portal submission
Receipt & follow-up
The invoice exceeds the PO balance.
We hold it and ask you about an amended PO. No quiet changes.
What our specialist takes over.
Portal submissions
Coupa, SAP Ariba, Jaggaer and your customers' own supplier portals.
PO matching
Every invoice checked against its PO balance and line items before it's submitted.
Rejection monitoring
Portals checked on a schedule for rejected or held invoices, which are fixed and resubmitted.
Supporting documents
Receipts, completion certificates and timesheets attached where a portal asks for them.
Supplier profiles
Portal logins, tax forms and remit-to details kept current.
Follow-ups
Approved-but-unpaid invoices chased with each customer's accounts payable team.
Rejections nobody sees.
Portal rejections often sit quietly: no email, no call, just an invoice that never gets paid. Our specialist checks every portal on a schedule, so a rejection is fixed in days instead of discovered a month later.
When an invoice doesn't match its PO, you decide whether to hold it or send it as is. Our specialist brings it to you with a recommendation.
Terms that don't lock you in.
Month to month
No long contract. Keep it as long as it's working.
Covered when they're out
Zaffre keeps a second specialist on your account, so billing doesn't stop for sick days or vacation.
Your systems, your records
The work lives in your systems. If you stop, everything stays with you.
Access you control
They use only the logins you give them, and you can remove them at any time.
Before the handoff.
Which portals do you work in?
Coupa, SAP Ariba, Jaggaer and customer-specific supplier portals. If your customer has a portal, our specialist works in it with your supplier login.
What if an invoice is over the PO?
It comes to you before it goes out, with a recommendation, usually to hold it and ask the customer for an amended PO.
Do you need our portal logins?
Yes, the same access you'd give a new billing hire. You can remove it at any time.
How long is the contract?
Month to month.